Never sell the same room twice.
The booking came through the site. Another came through Booking.com. Nobody updated the other one. Now two guests have the same room and one of them is standing at your desk.
The problem
Manual channel management is a double-booking waiting to happen, and it always happens in high season when it costs the most.
What we do
- A property system that fits your size. A twelve-room guesthouse and a resort need different things, and you shouldn't pay for the resort's.
- Channels connected properly. Your site, Booking.com, Airbnb, Expedia. One calendar. Sell a room once.
- Direct booking on your own site, so you keep the commission.
- Rates and seasons handled without a spreadsheet.
- Housekeeping and front desk working off the same information.
- Guest records that mean a returning guest is recognised.
This page is about the software
For the wider picture (WiFi, cameras, guest messaging, staff) see the hotels and restaurants page.
FAQ
We're small. Is this overkill?
Not if you're on more than one channel. That's exactly where double-bookings come from.
Will it connect to the OTAs?
Yes. That's the main reason to have one.
Can guests book direct?
Yes, and that's where your margin is.
Tell us what's eating your time.